Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect:

• Name, address, phone number, and email
   
• Service history and preferences
   
• Payment information (processed through secure third-party platforms)
   
• Any details you voluntarily provide (e.g., photos of units, access instructions)
   

How We Use This Information:

• To schedule and complete services
   
• To send service reminders or follow-ups
   
• For billing, invoicing, and record-keeping
   
• To improve our services and customer experience
   

Sharing and Disclosure:

• We do not sell, rent, or trade your personal information.
   
• We may share limited information with trusted partners (e.g., payment processors or equipment suppliers) solely to fulfill services.
   
• We may disclose information if required by law or to protect our business from fraud or legal claims.
   

Data Security:

• We use industry-standard security measures to protect your data.
   
• Only authorized personnel have access to customer records.
   

Your Rights:

• You may request a copy of your stored information or ask us to delete it at any time, unless required to retain it for legal or contractual purposes.
   

Contact:
If you have questions or concerns about your privacy, contact us at info@totalhomeauthority.net or 561.995.3594